Last updated: 28 August 2026
This page explains plainly what Ménage Riviera does with the information you give us, on the website and in the app. We collect nothing we do not need, we sell nothing, and we make no advertising money from it.
Séléna d'Orion, sole trader operating under the business name Ménage Riviera.
Saint-Sorlin-de-Conac (Charente-Maritime), France — business carried out from Nice (Alpes-Maritimes) — company number (SIRET) 883 152 373 00048.
Contact: contact@menage-riviera.fr.
| What we collect | Why | How long |
|---|---|---|
| Name, email, phone, address of the property | To prepare your quote, arrange the visit and invoice you | 3 years after the last contact; 10 years for invoices, as accounting law requires |
| Type of property, service, frequency, date and time slot | To work out the duration and the price, and book the slot | Same |
| Anything you write in the free-text field | To take your particular requests into account | Same |
| Card payment | To take payment for the booking. We never see or keep your card number: everything is handled by Stripe | Stripe keeps the transaction record under its own rules |
| Messages in the chat bubble | To answer you | 13 months |
| Your review, if you leave one | To display it on the site | Until you ask for it to be removed |
| Anonymous visit statistics | To know how many people come, and from where | 14 months — and only if you accepted cookies |
What we do not do: we do not access your location, your contacts, your photos, your camera or your microphone. We do not track you across apps. We do not sell or rent your information to anyone. There is no advertising.
Only with those without whom the service would not work, and for that reason alone:
The site places no measurement or advertising cookie until you have accepted. The banner lets you refuse as easily as accept, and you can change your mind at any time from the foot of the page. The only cookies set without your consent are the technical ones that make booking and the chat work.
You may ask to see what we hold about you, to have it corrected or erased, to obtain a copy, or to object to its use. Simply write to contact@menage-riviera.fr: we reply within a month, free of charge.
If our answer does not satisfy you, you may refer the matter to the CNIL, the French data protection authority — www.cnil.fr.
The service is intended for adults. We do not knowingly collect information about children under sixteen.
Exchanges with the site are encrypted. Access to the data is restricted to Ménage Riviera. Should an incident nonetheless affect your information, you would be told, and so would the CNIL, as the law requires.
If this policy changes, the date at the top changes with it. Significant changes will be signalled on the site.